Slow backup to WD My Passport 5TB drive

Started 2 months ago | Questions thread
OP JeremyB2 Contributing Member • Posts: 629
Re: Update on 'Slow backup to WD My Passport 5TB drive'

I returned my problematic My Passport Ultra 5TB portable drive to WD on 11th of July using RMA information supplied by them, but I had to pay the shipping cost. I took delivery of a replacement today. They said that they have had a problem of supply with these units which is why it took so long.

I've just done a test and I'm getting a write speed of 100 – 120 MB/s. With the previous unit I was getting an average write speed of about 40 MB/s. It's now apparent that this was a faulty unit. Many thanks to folks who tried to help me out with this. Overall, I've been impressed with the response from WD in the UK.

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