DPReview.com is closing April 10th - Find out more

Weird black line/artifact in photo? (XT4 + Canon FD)

Started Dec 20, 2021 | Questions thread
OP erikjanneman Forum Member • Posts: 64
Re: Weird black line/artifact in photo? (XT4 + Canon FD)
1

Yes, I supplied them with samples every time. One time took my SD card to the store where they could take the files right of there to send on to the technicians.

To be honest I have little trust remaining that they will figure it out. Also because they claimed to have fixed it twice now and the opposite was true.

I just want them to replace the camera. Honestly I also expected the camera store (cameranu.nl) to just give me better service then this. It is nice that they give me a loan camera, but if you put everything together (the time that several employees put in checking it out, and talking with me + fujifilms time + sending costs several times) I feel it would have just been cheaper if the replaced it sooner.

I am also a customer there since they were just starting out. Bought 2 cameras there, 4 lenses and many accesoires. Now they are much bigger and have several locations in the Netherlands and I feel their support has not become the better for it. Everyime you contact them you get a response from someone else...

I have just sent them another email after they promised to keep me updated in their last email, and not having heard anything in a month.

 erikjanneman's gear list:erikjanneman's gear list
Fujifilm X-T4 Fujifilm XF 18-55mm F2.8-4 R LM OIS Fujifilm XF 10-24mm F4 R OIS Fujifilm 50-230mm II Venus Laowa 65mm F2.8 Macro +10 more
Post (hide subjects) Posted by
(unknown member)
(unknown member)
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow