R5 with RF100-500

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juliemeikle Contributing Member • Posts: 630
R5 with RF100-500

I have this combination. Today the lens caused the camera to freeze. It stuck in the shutter position with the focussed and metered image in the viewfinder. The camera was stuck on this. 
I changed the battery. I swapped out each card. I changed the camera body, and it still did it so I know it is the lens. Then it started working properly again. 
I had a slight problem earlier in the week where it would not focus but this also corrected itself. 
I bought the lens a few months ago, but due to illness in the family I have been unable to use it more than once or twice until this week. 
There is no quick way to get it looked at as I am in Shetland (island in the far north of UK).

Has anyone had anything similar? I suppose it is wise to invoke the warranty.

 juliemeikle's gear list:juliemeikle's gear list
Canon EOS M6 II Canon EOS R5 Canon EF 50mm F1.8 II Canon EF-M 18-55mm f/3.5-5.6 IS STM Canon EF-S 55-250mm f/4-5.6 IS STM +11 more
Canon EOS R5
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