R7 nor recognized by Canon EOS Utility software

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JoWinter Regular Member • Posts: 288
R7 nor recognized by Canon EOS Utility software
1

I'm running Windows 10 and I sometimes use the Canon EOS Utility (ver 3) software to download photos. When I mount the R7 using USB, the WOS Utility program launches but then it gives me a "camera on regonized" error.

Any ideas?

Canon EOS R7
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