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Canon R5 - major tethering problems - need urgent help

Started 9 months ago | Discussions thread
Godogo Junior Member • Posts: 37
Re: Canon R5 - major tethering problems - need urgent help

Sorry to hear of your trouble.  My R5 worked perfectly with C1 until about a year ago when it won't be recognized by C1.  I tried everything.  Even reseting the camera.  That worked one time and then it won't be recognized again.  However, what I did for the last year that worked was this:  Plug the camera into the computer, Turn on C1, then turn on the R5.  It will not be recognized, but then Quit C1 and turn it back on.  It might take a few seconds (maybe 8 sometimes), but it would tether as if there had been no problem.  Try that sequence. It might help.

Now, two weeks ago I was on location and that did not work for me.  Instead I got an error 70 message that could not be cleared.  Fortunately, I was just doing headshots and the R6 was adequate.  Also, fortunately, the Canon Service Center was on the way home. They turned the camera around in 3 business days and now it works like originally:  C1 locks in within one second.  They didn't tell me what they did (no charge), but it's great.  If you send it in, make sure to use the record settings function.  I was so worried about have all my custom settings lost!  But it worked like a charm!  I just had to re input the copyright info.

Good luck!  Maybe you can get Canon to treat it as a error 70 problem, even though it hasn't shown up yet...

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MOD Mako2011
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