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Power Shot Gix Mark III won't take photos

Started 10 months ago | Questions thread
Mina J
MOD Mina J Veteran Member • Posts: 5,996
Re: Power Shot Gix Mark III won't take photos
4

GB10 wrote:

Hi -- I have a new Canon Power Shot G1X Mark III. I pulled it out of the box today and charged the battery. The batter is fully charged and there is a memory card inserted in the camera. When I press the on/off switch the green light comes on and the lens automatically pulls out of the body of the camera. In other words, the battery appears to be working. But ... nothing else works. There is nothing in the view finder and nothing on the touch screen. Pressing the shutter button does nothing. Pressing the menu button does nothing. The only button that makes anything happen is the on/off button. Any thoughts on what's going on and how to make this work?

If you haven't already done so, I would remove the battery and memory card and start again. You indicated there was a memory card inserted. Did it come with the camera or did you insert a new memory card? You can also check the manual online. I googled your problem but didn't find anything other than for the camera not coming on at all. If it still doesn't work you should call the dealer you brought it from immediately for a new camera or refund.

Mina

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"A photograph is a mirror that remembers"
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