Profoto A1 Firmware Update Issues

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flashpixx Senior Member • Posts: 1,349
Profoto A1 Firmware Update Issues

Hi All

just purchased a display as new A1 with firmware C11.

Im using a Nikon Z9 and want to update to the latest firmware C13.

downloaded and unzipped the firmware from Profoto, ran the .exe file

a pop up showed the steps needed to instal

1. press two buttons together on the flash for one second. It’s not clear if any icons should appear on the rear screen at this point. Nothing does appear

2. connect the usb cable to the PC. Windows suggests a new device is connected, however  I believe at this point a driver should instal??? Nothing happens.

A review in Device Manager shows no such driver installed.

3. click button to instal - the button is greyed out.

Any advice is greatly appreciatedĀ 

Thank you

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Perth Western Australia

 flashpixx's gear list:flashpixx's gear list
Nikon Z6 II Nikon Z9 Nikon 500mm F5.6E PF Nikon Z 24-70mm F4 Nikon Z 14-30mm F4 +5 more
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