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Samsung Gear 360 2017 Teardrop gaps in footage

Started Dec 2, 2019 | Discussions thread
tvkirby New Member • Posts: 1
Re: Samsung Gear 360 2017 Teardrop gaps in footage
1

I had this same question as I just got this camera for use at an upcoming convention and I was disappointed that the video I was getting from it had that gap between the images of the two cameras.
After much research, the solution was to import the file into the Samsung  Gear 360 Action Director program on my PC, which automatically reformatted the video.
There were a few more things I had to do, but it is possible and I will be glad to help anyone that has this issue.

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