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Buttons don't work and camera doesn't turn off

Started Dec 21, 2020 | Questions thread
Bmanb New Member • Posts: 1
Re: Buttons don't work and camera doesn't turn off

I had same problem with my Samsung NX500 CAMERA.

I discovered a small group of persons were hacking my camera. I would Bluetooth Download Images from my camera and this would happen. When I used Remote Camera someone would take over camera functions. My lens would zoom in and out by itself and the focus wouldn't work and I could not even take a pic. When I left and tested camera - It worked perfect again without any problems.  It is possible you have a hacker like I did. Only way to turn off camera is by removing battery. Since I stopped using Remote Viewer and stopped sending pics to my phone - The problem stopped. Remember-IN sight range of Bluetooth is quite a distance. If there are no obstructions - 300 feet & more with mine. However - It is not nice to have someone hacking and I don't know if it's through the android, Samsung Manager or Camera Bluetooth. Try that - it may solve your problem

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