Client care: Photography licensing question Locked

Started 11 months ago | Discussions thread
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Michael Fryd
Michael Fryd Forum Pro • Posts: 15,932
Re: Client care: Photography licensing question

Steve BB wrote:

I hope this is in the right forum?

I did an interiors shoot for an interior decorator recently and all went well. Since then they have said that the owner of the house would like access to the images for their use. In my contract to the interior decorator (which to be honest I copied and altered from seeing templates etc) it states that they have a license for use, but any 3rd parties would need to contact me to obtain buy a license for their use.

But I'm just thinking ahead of this conversation, and trying to find the right way to explain to someone who wants to us the images why they have to pay to have their own separate license and its not a case of her being given them by the interior designer, or 'chipping in' with their costs to share the images.

It's not a situation like Getty images, where totally unrelated parties will want use of the images for totally different unrelated reasons. Inmy line of work for interiors, usually all of the people who may want to use the images have some connection to the project (carpenter, owner of house, designer, furniture maker etc)

How do you approach this and explaining to clients?

What is your goal here?

Generally, it's good business practice to sell clients the product they want to buy. The interior decorator wants to be able to use the images, and wants the homeowner to be able to use the images.   If you aren't selling him that right, then he is going to keep looking for another photographer.   It might be to your long term advantage to include that right in your contract with the interior decorator, and price accordingly.

In terms of any agreement between the interior decorator and the homeowner, that's only indirectly your concern.  You are probably not bound by any agreement between the decorator and the homeowner.

In the USA, property generally does not have rights of privacy nor rights of publicity.  Therefore you probably don't need the homeowner's permission to legally use the photos.

Legality is not the whole story.  Customer satisfaction and your reputation is also important for business success.  Even if you have the legal right to the images, that's not the whole story.


My bottom line advice is to figure out what your client wants to buy, and then sell that too them.

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