Problems with Adobe account

Started 7 months ago | Discussions thread
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KonradE Junior Member • Posts: 48
Problems with Adobe account

I am sorry this is perhaps not the right thread for my problem, but perhabs somebody could help me. I use the Creative Cloud 20Gt and that works fine for me. Two years ago ,I accidentally ordered the Creative Cloud 100Gt additionally . I cancelledc the this order immeadiatley which cost me 340,95€ cancelleation fee. Now when I opened my new Macbook and activated the Creative Cloud 20Gt, the Adobe site claimed that I again have the 100Gt order additionally to my 20Gt order. So I cancel it again with the cancellation fee 340,95€, but when I press the red bottom " cancel" it does not accept it. How can I get rid of the 100Gt Creative Cloud?

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