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Problem to start Topaz

Started Feb 8, 2022 | Discussions thread
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satimisliu Regular Member • Posts: 103
Problem to start Topaz
1

Topazlabs

https://www.topazlabs.com/video-enhance-ai

Download TopazVideoEnhanceAI-2.6.2-windows-x64-Full-Installer.exe  on Win10.

Ran as administrator to install it.  Installation went through without problem.

Unable to start Topaz
Warning:

The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem.

I have reinstalled the software 3 times, including uninstalling it. Problem still remains.

Then;On Command Prompt:  run following command as administrator

C:\WINDOWS\system32>sfc /scannow

Restart Win 10
Still unable start Topaz with warning

(pls refers to attached screenshot)
Please help. Thanks
Regards

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