X30 video recording cut short

Started 10 months ago | Discussions thread
JC PM
JC PM Regular Member • Posts: 433
Re: X30 video recording cut short

Hello

A few years ago, I got the exact same problem, I got myself a brand new Sandisk XtremePro sd card and had that problem, then I tried the card in my other camera and had the same problem with video, then I tried another card and worked fine, at the end happened that the card had a problem, then I wrote to Sandisk USA (I live in Ecuador and got the card on Amazon USA) and they replaced it with a new one for free (I paid shipping to USA using regular mail and got back the new one by premium mail paid by them), and I was lucky my card was 16Gb and they sent me a 32Gb card instead and never had that problem again.

At the end problem solved and great customer support from Sandisk USA

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Juan Carlos Prado M. (JC PM)

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