Canon Digital Photo Pro 4 not seeing jpg or cr2 photos

Started 5 months ago | Discussions thread
OP rosycreates Forum Member • Posts: 61
Re: Canon Digital Photo Pro 4 not seeing jpg or cr2 photos

Ok, so I took the SD Card out of the camera and used a SD Card reader. I opened DPP4 and went to the SD Card location. DPP4 sees all the files!

rosycreates wrote:

I just bought a used PowerShot S120. Everything works great on it! So, I downloaded and installed Canon Digital Photo Pro 4 (DPP). I attached my S120 to my Windows 10 laptop using the USB to Mini USB cord. Then open the location/folder to the my S120. DPP doesn't see anything! Not cr2, not even jpg! Yet, explorer opens them so I know they are readable...I really don't want to need to download Gimp...HELP!!!

TIA,

Rosy

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Canon EOS 77D Canon EF 50mm F1.8 STM
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