Canon Digital Photo Pro 4 not seeing jpg or cr2 photos

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rosycreates Forum Member • Posts: 61
Canon Digital Photo Pro 4 not seeing jpg or cr2 photos
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I just bought a used PowerShot S120. Everything works great on it! So, I downloaded and installed Canon Digital Photo Pro 4 (DPP). I attached my S120 to my Windows 10 laptop using the USB to Mini USB cord. Then open the location/folder to the my S120. DPP doesn't see anything! Not cr2, not even jpg! Yet, explorer opens them so I know they are readable...I really don't want to need to download Gimp...HELP!!!

TIA,

Rosy

 rosycreates's gear list:rosycreates's gear list
Canon EOS 77D Canon EF 50mm F1.8 STM
Canon PowerShot S120
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