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Serious complaint

Started Jan 6, 2022 | Discussions thread
Alastair Norcross
OP Alastair Norcross Veteran Member • Posts: 9,874
Re: Serious complaint
1

Son of Thunder wrote:

Alastair Norcross wrote:

Son of Thunder wrote:

Alastair Norcross wrote:

I don't often complain about Canon, but I do have a serious gripe. It will take a bit of explaining, so please bear with me. A bit over a year ago, I bought an R from the Canon refurbished store with a refurbished RF 24-105L. When I added the Canon loyalty discount to the price, the camera came to about $1100 (and another $600 for the lens). A pretty good price. My complaint isn't about that. It also works well, and produces really nice pictures with the various RF and EF lenses I use with it. My complaint isn't about that. The AF system is also excellent, not as good as the R5 and R6, but still excellent. My complaint isn't about that. I rarely use flash, but the other day I wanted a bit, so I started pressing the side of the EVF hump, where I expected the flash release button to be, but nothing happened. Perhaps they've put the button somewhere else (like on the M6II, which doesn't have an EVF hump), I thought, so I looked, but no luck. Then I carefully read the manual, and the various online reviews. No mention of a flash at all. It finally dawned on me that my R doesn't have built-in flash! What the..., I thought. I have bought many Canon cameras over the years, compacts, DSLRs, and M series mirrorless. And every single one has a built-in flash. Every. Single. One. Well, not every single one, actually. The original M has no built-in flash. But, and here we're getting close to my complaint, when I bought my M in a two-lens kit on firesafe for around $400, the kit included an external flash, the 90EX. I actually used it once (maybe even twice). So, every single Canon digital camera I've ever bought has come with a flash, either built-in or included. Every. Single. One. Until now. What is happening to Canon, I thought. Then I remembered reading about a Canon flash that automatically adjusts the bounce head. The 470EX, I think it is. That would be cool, for the one time every two years I use flash, I thought. And it costs around $300, apparently (but doesn't seem to be available). Anyway, I thought, why didn't Canon throw that flash in with my refurbished R? Perhaps because it's not available, and maybe not compatible with the R? OK, but they make a lot of other flashes too. There's one for around $600. That would be nice. Did Canon throw that one in for my occasional use? No, they didn't. Hell, they didn't even throw in a basic $290 430 EX III model. I know I already own four flashes, including the 430 EX II, which I actually used the other day. But that's not the point. It's the principle of the thing. Canon is a multi-billion dollar company, and they couldn't even throw in a $290 external flash with my $1100 full frame flashless camera? So here's my real and utterly serious complaint/question. Why is Canon so mean? Why? Why? Why?

No Canon ff digital has had a built in flash. Ful frame cameras are all considered professional. And no professional camera has a built-in flash expect the Minolta 9 in film days

Again, it seems, someone who missed the whole point.

What is the point look at any canon full frame from the 1d mk i to the 5D 6D R RP R6 R5 and none of the iterations of these cameras have a built in flash ever

Yes, you're still not getting it. It seems that you actually thought I was complaining that Canon didn't send me a $600 flash for free. And when the messenger in Macbeth says "The Queen, my lord, is dead", do you jump out of your seat and shout "No she isn't, she's backstage having a drink, and will come out for the curtain call at the end"?

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As the length of a thread approaches 150, the probability that someone will make the obvious "it's not the camera, it's the photographer" remark approaches 1.
Alastair
http://anorcross.smugmug.com
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