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Let's clarify RF 24-105 design once and for all

Started Jan 3, 2022 | Polls thread
Light Pilgrim
OP Light Pilgrim Senior Member • Posts: 1,531
Re: Let's clarify RF 24-105 design once and for all
1

Leigh A. Wax wrote:

Mine has a bit of barrel play at the long end, and has a faint sound of a moving, internal component when slowly rotated, but nowhere near like the one in that Video.

When you say Canon considered it "normal", was that merely over a back & forth chat,

or a Factory Service Inspection? If it was the former---seek the latter!

So what I did is this. I have contacted people from Canon that I know. They asked me to send the lens to the official Canon service and I did. I have CPS Platinum. They have inspected the lens and confirmed that:

1. Loose barrel at the front

2. Moving parts (not IS)

IS A NORMAL BEHAVIOUR of this design.

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