Issue with RF 24-105 L

Started 3 months ago | Discussions thread
OP f8f8f8 Regular Member • Posts: 192
Re: Issue with RF 24-105 L

Greg,

Thank you for some constuctive advice. I feel that Canon may be considering my repeated request to either properly repair my lens or replace it with a sharp copy. The CPS phone guys have been great. They listen, take plenty of notes and pass the information to the repair center. Unfortunately, the repair center doesn't seem to get it. The repair technicians (by policy?) will not call the customer to discuss the repair no matter how often it is requested. They also will not share any test data. That is why they fixed the nonexistent "focus" problem with my lens, twice, in spite of my elaboration that the problem was uneven/low resolution and possible decentering.

If this ends poorly, a possibility, then I will likely consider a different lens. Thank you for the recommendation of the EF 24-70mm lens. I imagine that sometime in the future an RF version will exist. I also wonder if the Sigma EF mount 24-105 has a better reputation for lens to lens consistency and sharpness.

f8f8f8

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