Canon USA CPS Website Renewal Errors Multiple Credit Card Charges

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f8f8f8 Regular Member • Posts: 191
Canon USA CPS Website Renewal Errors Multiple Credit Card Charges

Canon recently "upgraded" their website. I attempted to renew and pay for my CPS membership six times using two different credit cards. In each case an error occured and I never got to the next page or a confirmation of payment. My credit cards were charged six times, one for each attempt. Canon is aware of the situation, has yet to correct it, and knows that it has affected multiple people. So, if you recently tried on line to pay for or renew your CPS membership you may have multiple/duplicate charges on your credit card and your membership is not renewed. Contact Canon if this has occured to you.

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