Issue with RF 24-105 L

Started 3 months ago | Discussions thread
ZapperVT Senior Member • Posts: 1,572
Re: Issue with RF 24-105 L

f8f8f8 wrote:

Thank you. I just got off the phone with Canon CPS. The rep was very professional, nice, and apologetic. They are sending me a prepaid shipping label and will try again to get the lens in proper working order. I have again requested a replacement new lens if they can't get the lens to deliver proper caliber images. I did inform them pleasantly in a non-threatening way that I have posted this situation on DPreview.

Good luck!  It seems like it's hard to get a lens manufacturer to fix (or even acknowledge) a poor performing but not obviously broken lens.

 ZapperVT's gear list:ZapperVT's gear list
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