Issue with RF 24-105 L

Started 3 months ago | Discussions thread
OP f8f8f8 Regular Member • Posts: 192
Re: Issue with RF 24-105 L

Thank you. I just got off the phone with Canon CPS. The rep was very professional, nice, and apologetic. They are sending me a prepaid shipping label and will try again to get the lens in proper working order. I have again requested a replacement new lens if they can't get the lens to deliver proper caliber images. I did inform them pleasantly in a non-threatening way that I have posted this situation on DPreview.

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