Topaz Sharpen Ai

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gh172 Junior Member • Posts: 27
Topaz Sharpen Ai

I recently purchased Topaz Sharpen Ai and On1 Photo Raw 2022. Given my computer was quite old I also purchased a new Dell Inspiron 15- i7 with 16gb Memory and a Intel iRIS Xe graphics for my Photo processing.

When using Topaz Sharpen Ai with the Topaz Ai processor set on Auto I'm constantly getting a pop up saying Processing Error.  I have to run the processor set to CPU in preferences for it to run without the pop up Error.  The Processing takes so much longer when set to to CPU. I know the Intel iRIS Xe integrated graphics card isn't as good an option as a dedicated graphics card but I would have thought it would be easily capable of handling Processing a single photograph. Is it possible there is a problem with my computer or the software.  I have run diagnostics on the computer and it says everything  is running healthy.  Any suggestions would be appreciated.

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