X100V Lensmate Thumbrest ... issues?

PhilT_UK wrote:

Yep, same issue for me. I’m constantly pushing it back in. It fell out once and I thought I’d lost it. Found it at the bottom of my backpack luckily. For the price I’d expect better and it’s put me off ordering one in the future…

I’ve got the official Fujifilm thumb rest for my X-E4 and that’s rock solid.

I emailed Lensmate about it. Received the reply a few hours ago …

As you have experienced with your other Lensmate thumb grip (X-E3), the hot shoe rubber insert normally provides enough friction to prevent any movement. The movement in your X100V is likely due to an extremely slight variance in your X100V hot shoe rails. Out of the hundreds of these grips that we have shipped, we have only had three other customers experience looseness in the fit.

Fortunately, our designer came up with a super quick and easy fix that worked perfectly for the customers that I mentioned.

The hotshoe silicon insert is fairly easy to remove and re-install. (just using your fingernail) To provide slightly more friction he suggests that you place a paper shim underneath the hot shoe insert. Simply cut out a shape slightly smaller than the hot shoe insert from a thick piece of paper and re-install the silicon insert. Be sure to position the rubber wave pattern so it will point towards the camera. That should completely solve your issue. Let us know how it works out.

I’ll try what they suggest, but, eek. IMO it’s not the rubber insert, but the movement in the articulation that’s “levering” it out of place.

Looking further, I saw a few other reports of this on Amazon.