What did Canon say when you reported the lockups?
arbitrage wrote:
I owned an R5 for about 5 months. During that time I had 3 or 4 lockups. One with RF 100-500 but the rest with adapted EF glass (400DOII and 100-400II). Two weeks ago I borrowed an R5 and 600III from CPS Canada as part of my still active Platinum membership. Shot it for three days straight around 6 hours per day. Day 1 and 2 on 1.3.1, Day 3 on 1.4. I had no lockups on Day 1 and 3. On Day 2 early morning I had two lockups within 2 mins of each other. Both occurred just while holding the the camera to my eye and keeping AF active while waiting for a Kingfisher to dive. I wasn't taking photos so nothing writing to the CFex card. As per my other lockups, image freezes in the EVF. Power on/off doesn't fix it. Pulling battery will fix it but also waiting 20-30s the camera will reset on its own with a nice "clunk" sound. This time I just waited and it reset both times. After those back to back lockups there were no more that day.
Last weekend I was standing around chatting with three R5 shooters and one guy mentioned he was getting more lockups than he'd like. He was using only 100-400II and Sony Tough CFex card. The other two shooters reported they'd never had one and both of them were using RF 100-500 but one of them also uses 400DOII sometimes. Ironically about 20mins later one of them had a lockup with 100-500. Crazy coincidence.
What did Canon say about the lockups?
Did the other R5 shooters report the lockups to Canon?