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X-E2 won’t turn off and doesn’t react

Started Aug 23, 2021 | Questions thread
OP dvdpchlr New Member • Posts: 5
Re: X-E2 won’t turn off and doesn’t react

g8203727 wrote:

dvdpchlr wrote:

When I am switching it off, it will stay on with the same black screen.

This part is the most troubling. Since you've tried different batteries, I assume that also means that you've taken the battery out. Have you tried leaving the battery out for a day and trying again?

yep, no effect even after a week

I was able to do a firmware-update from the newest firmware to… the newest firmware, but it didn’t solve the problem.

How did you accomplish that? The screen for firmware updates works, but the regular screen doesn't?

the updatescreen is the only thing that will show up when pressing the disp/back button while switching it on.

Thank you in advance for any helping comments!

Have you been able to try a factory reset? Maybe you can see the screen through the HDMI?

since i can’t access any menus i wasn’t able to do a factory reset (or is there a way without accessing the menus?). i will try the HDMI tho, thanks!

If that doesn't work, you might be out of luck on a self repair.

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