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got new canon R but having trouble with getting files off camera

Started Aug 16, 2021 | Questions thread
Mark B.
Mark B. Forum Pro • Posts: 29,742
Card reader
7

simonharris wrote:

Hi All,

I went out with my Canon R today and shot a few frames. I have come back and lugged the camera in via USB. When I go to the windows file manager, the camera is not shown. I have tried all manner of disconnecting, rebooting etc, but it isn't showing up EXCEPT on one occasion when it showed up but said there were no files on the camera. There are definitely files on the cam, I can cycle thru them. Is this a known issue with the R?

On my 5D i just click on the cam in file manager and 100% of the time it takes me to the files......

Anyone had this issue? Am I meant to use the EOS utility to get the files off the camera?

I dont want to do that frankly. Any ideas?

Simple solution:  use a card reader.  It requires no special driver, will be recognized immediately, the transfer will be faster, don't need to tether the camera to the computer, and it won't use the camera batteries.  I've been using card readers for over 20 years and by far it is the easiest way.

Mark

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