got new canon R but having trouble with getting files off camera

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simonharris Regular Member • Posts: 185
got new canon R but having trouble with getting files off camera

Hi All,

I went out with my Canon R today and shot a few frames.  I have come back and lugged the camera in via USB.  When I go to the windows file manager, the camera is not shown.  I have tried all manner of disconnecting, rebooting etc, but it isn't showing up EXCEPT on one occasion when it showed up but said there were no files on the camera.  There are definitely files on the cam, I can cycle thru them.  Is this a known  issue with the R?

On my 5D i just click on the cam in file manager and 100% of the time it takes me to the files......

Anyone had this issue?  Am I meant to use the EOS utility to get the files off the camera?

I dont want to do that frankly.  Any ideas?

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