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Freeze on startup after updating SPP to 6.8

Started Jul 7, 2021 | Questions thread
Scottelly
Scottelly Forum Pro • Posts: 18,026
Re: Freeze on startup after updating SPP to 6.8

MGinitials wrote:

Dear all,

As I very recently acquired a DP1 Merrill, I wanted to have a look at the X3F files using SPP. I was prompted to update from 6.7.x to 6.8.0, which I did.

Unfortunately, SPP is now always freezing on startup... FYI, I'm using a Macbook Air (mid-2012) running Mojave.

After a quick search on the forum, I tried the usual cleaning methods (deleting preferences files), but without any success.

Your feedback would be very much appreciated.

Thanks for your help,

MG

Hi MG,

Did you check your acceleration settings in the Preferences pannel? Maybe try turning on or off GPU acceleration, etc. I haven't heard of this problem before, but it could have something to do with the age of your computer, and Sigma's implementation of GPU acceleration, which was probably updated to work best with some of the latest graphics chipsets, which have come out over the past few years. At least that's my wild guess.

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