7D Mark II buttons do not work

Started 4 months ago | Discussions thread
OP palombian Regular Member • Posts: 471
Re: 7D Mark II buttons do not work

Distinctly Average wrote:

palombian wrote:

Distinctly Average wrote:

Does the info button not do anything?

Nope, all buttons are dead.

Ouch. Only thing I can think of to try is pulling the battery overnight. If that fails there are tools that will do a factory reset via usb

Maybe it happened BECAUSE I pulled the battery.

Connecting via USB (with EOS Utility 3) is very weird, the PC only recognizes the camera after I switch it off again. Seems the camera is in a software loop, can also be caused by a stuck button.

Will try to find other USB tools.

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