5D4 battery communication error after an accidental fall

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olchickenbeard New Member • Posts: 1
5D4 battery communication error after an accidental fall
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Hey everyone,

As the title says I accidentally dropped my 5D4 on concrete, and although the only superficial damage is some scuffs around the body and lens, I now get a battery communication error on start up every time. It’s still fully functional otherwise and I can get past the error screen if I select it as a non-genuine Canon battery, but I’ve tried every battery I have, and now I’m unable to view battery life on screen because of this. I’ve tried everything I can think of without tearing inside, to no avail. I assume something got knocked loose inside when it fell, but I’d have no idea where to start. Anyone have any insight on this?

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