Sigma 45mm 2.8 communication/focusing issue

Started 4 months ago | Discussions thread
JDLaing50 Senior Member • Posts: 2,522
Re: Sigma 45mm 2.8 communication/focusing issue

Mark Ahn wrote:

Issue resolved. Apparently the service department wasn't fully aware of the Panasonic promo and red flagged the lens as a gray market product, hence the repair and shipping charge. Once they were made aware of the promo, the lens was deemed eligible to be repaired under warranty. So in the end, the initial good customer service still holds with a miscommunication blip along the way.

Perfect. It doesn’t get any better. Congrats.

 JDLaing50's gear list:JDLaing50's gear list
Sony RX1R II Olympus PEN-F Leica M-P (Typ 240) Voigtlander 50mm F1.5 Nokton Sigma 45mm F2.8 DG DN +6 more
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