Sigma 45mm 2.8 communication/focusing issue

Started 4 months ago | Discussions thread
MacroMatic Regular Member • Posts: 126
Re: Sigma 45mm 2.8 communication/focusing issue

Mark Ahn wrote:

Issue resolved. Apparently the service department wasn't fully aware of the Panasonic promo and red flagged the lens as a gray market product, hence the repair and shipping charge. Once they were made aware of the promo, the lens was deemed eligible to be repaired under warranty. So in the end, the initial good customer service still holds with a miscommunication blip along the way.

Thats good to hear.
I'm looking to get my second Sigma lens soon, 105mm 2.8 macro dg dn.
I hope it is as nice as the 14-24mm 2.8mm dg dn.

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