Sigma 45mm 2.8 communication/focusing issue

Started 2 months ago | Discussions thread
OP Mark Ahn Junior Member • Posts: 30
Re: Sigma 45mm 2.8 communication/focusing issue

Issue resolved.  Apparently the service department wasn't fully aware of the Panasonic promo and red flagged the lens as a gray market product, hence the repair and shipping charge.  Once they were made aware of the promo, the lens was deemed eligible to be repaired under warranty.  So in the end, the initial good customer service still holds with a miscommunication blip along the way.

 Mark Ahn's gear list:Mark Ahn's gear list
Fujifilm X100F Ricoh GR III Panasonic GH5 Fujifilm X-T3 Fujifilm XF 35mm F1.4 R +4 more
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