DPReview.com is closing April 10th - Find out more

Ordered S21ULTRA didn't get what I ordered

Started Mar 25, 2021 | Discussions thread
Mark B.
Mark B. Forum Pro • Posts: 29,742
Re: Ordered S21ULTRA didn't get what I ordered

Harvest2003 wrote:

Last Friday ordered the 256 GB black through Spectrum Mobile, recieved it last night, set it all up and this morning I noticed that I was sent the 128 GB. I specifically told the Sales Rep that I wanted the 256 GB, we finalized the sale and the lady never mentioned that I wasn't getting this phone. Afterwards I signed online order and thought I reviewed it properly but unfortunately I didn't. I had spent 2 weeks trying to get the 256 GB and was happy that it went through. This is the 3rd time that Spectrum sales has screwed things up for me. And since I signed the email to close the sale then I haven't a leg to stand on. Any suggestions?

Their website doesn't even give the option for 256GB on that phone.  128 GB is the only option.

Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow