FE 200-600 going back to Sony repair for stupidest reason

Started 3 months ago | Discussions thread
aayjay
aayjay Contributing Member • Posts: 647
Re: FE 200-600 going back to Sony repair for stupidest reason

If it makes you feel any better, I once had a Panasonic G9 that was missing the bottom rubber piece that covers the contacts for the battery grip. I was told that they could not send me the part and I had to send in the entire camera. After multiple unhappy phone calls I finally found the name of the service VP and wrote a personal note to the VP. One week later I had the part free of charge.

It's stupid stuff like this that you remember and make future purchasing decisions based on unprofessional service. I have since sold all my Panasonic equipment and doubtful I will buy from them again due to a rubber flap that falls off and should be a common part that an end-user can buy.

 aayjay's gear list:aayjay's gear list
Sony a9 Sony a7S III Canon EF 70-200mm F4L IS USM Canon EF 600mm f/4.0L IS II USM Sony Vario-Tessar T* FE 16-35mm F4 ZA OSS +4 more
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