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Fuji XT3 Hot shoe missing screws?

Started Feb 24, 2021 | Discussions thread
jacobsjolly New Member • Posts: 2
Re: Fuji XT3 Hot shoe missing screws?
1

REPAIR UPDATE:

Ok! I just got my camera back from Fujifilm's repair location in New Jersey. I sent it off on Monday March 1, and I got it back today (march 22nd).

Total cost was $522.85, they ended up replacing the top, under the repair notes it says

"Replaced Const top.

Inspected- Cleaned, Firmware Updated."

Here's the breakdown for pricing, may be cheaper if you live closer to the repair center.

Flat Rate: 463.00

Freight: 20.00

Tax: 39.85

All in all, I'm thankful that the issue has been resolved and I've got a steady hotshoe now. Before I realized that they needed to replace the whole top half of the camera, I didn't understand why the bill was so high, but that part includes the EVF, shutter button and other dials so maybe that price is justified. Given that I bought the camera lightly used, there were visible marks on the old upper half that aren't there anymore, so if I decided to sell it now I may be able to ask for more.

There's a three month warranty on what they repair so if it happens again before July I'm covered.

Also, if you ship your camera off (or anything to fuji) you can check repair status and provide your card info to pay for it on this site. They didn't tell me this, I had to google it to find out how to check the status. You just need your reference number (I got this by calling the repair center) and your shipping zip code.

I'm open to answering any other questions!

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