Any Ricoh EU rep in this forum?

Started 5 months ago | Discussions thread
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i_Coon Forum Member • Posts: 80
Any Ricoh EU rep in this forum?
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I'm looking for help. On January 4, 2021 I took my three weeks old GR III back to the store for warranty repairs. It had a "red corner" problem, and it was making weird noises when making small movements. It's been 7 weeks now, I still don't have my camera back, and I have no clue how much longer it might take. The store answered a while back that it was sent to Ricoh France, and from there it was sent to Ricoh Germany. But they still haven't responded to my latest e-mail.

I find it unacceptable that this repair has already taken 7 weeks, and that I have no clue about how much longer it might take... Is there any Ricoh EU rep in this forum that I could pm about this issue?

 i_Coon's gear list:i_Coon's gear list
Nikon Z7 II Nikon Z 14-30mm F4 Nikon Z 24-70mm F2.8 Nikon Z MC 105mm F2.8 VR S
Ricoh GR III
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