Problem with Image Thumbnails in Windows 10

Started Feb 15, 2021 | Discussions thread
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gcrimmins Forum Member • Posts: 62
Problem with Image Thumbnails in Windows 10

I have a new Asus laptop, and am having some problems with the way Windows displays image thumbnails. With image files, Windows will display medium thumbnails fine. But if I go to the "View" options for the folder and select "Large Icons" or "Extra Large Icons," it displays a Photoshop icon for each jpg file, rather than displaying a large or extra large thumbnail of the image. It makes it hard to find the right file when they all have the same icon. Has anyone else come across this problem, or know how to resolve it? I chatted with the manufacturer's warranty department, and they suggested I re-install Windows and all of my applications and see if that fixes the problem. That seems like a heavy-handed solution for a two-week-old computer.

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