Benro Support is non-existent.

Started 2 months ago | Discussions thread
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FlustratedUser
FlustratedUser New Member • Posts: 3
Benro Support is non-existent.

I purchase a Benro 3XSMIC mobile gimbal to use with my iPhone 12 Pro.  Had some question on usage and feature, sent email to them on 01/17/2021  and 01/22/2021 no response.  I have call during their business hours no answer, left messages no call back.  Are they out of business or behaving like a lot of support organizations now days and don't give-a-damn.

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