Fuji UK fantastic service

Started 1 month ago | Discussions thread
ForumParentFirstPrevious
Flat view
TrophyJem
TrophyJem Regular Member • Posts: 282
Fuji UK fantastic service
8

I just want to give credit where credit is due to the fantastic service I have just received from Fuji UK.

My X-T3 developed a fault where the exposure compensation dial was registering the wrong setting. I could get it back to reading correctly by going all the way past 3, but it would inevitably go wrong again.

I contacted Fuji support who suggested that I return it for repair. I explained that I can't live without my camera, so they said they would make a note that it was urgent.

Packaging arrived in the post from them to send it back with pre-paid postage.

Sent it back Tuesday. They received it Wednesday and today (Friday) I have it back all repaired.

Amazing service.

They replaced the top plate, whatever that is.

Fujifilm X-T3
If you believe there are incorrect tags, please send us this post using our feedback form.
ForumParentFirstPrevious
Flat view
ForumParentFirstPrevious
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow