Canon 5DS-R and 90D issues with downloading via USB 3.0 ports

Started 3 months ago | Discussions thread
OP Edgar in Atlanta Forum Member • Posts: 85
Re: Canon 5DS-R and 90D issues with downloading via USB 3.0 ports

I found a reference to this problem elsewhere and subsequently a simple solution, which I cannot explain, but nevertheless makes my 5DS-R recognizable to my Windows 10 PC via USB 3.0

The simple solution: Remove EOS Utilities from the Startup folder found at:

C:/Users/name/AppData/Roaming/Microsoft/Windows/Start Menu/Programs/Startup

Everything now works perfectly. EOS Utilities still comes to life when I connect either the 5DS-R or the 90D to a USB 3.0 (or 2.0) port.

Sorry for bothering you members of the dpreview World with this issue. Hopefully this information will make its way to others in the same boat.

 Edgar in Atlanta's gear list:Edgar in Atlanta's gear list
Canon EOS 5DS R Canon EOS 90D Canon EF 85mm F1.8 USM Samyang 8mm F3.5 Aspherical IF MC Fisheye Canon EF 24-70mm F2.8L II USM +5 more
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