Can’t edit raw photos in Lightroom

Started 3 months ago | Questions thread
CameraCarl Veteran Member • Posts: 7,473
Re: Can’t edit raw photos in Lightroom

If I understand you, Lightroom seems to work except with a preset you bought. Since the preset developer doesn't know how to fix it, I would be at a loss to suggest something else unless it is to ask for your money back.

Since you seem new to Lightroom you ought to check out The LightroomQueen website where there is lots of good information about Lightroom with tutorials and books for getting started. You may wish to decide first of all if you want the Cloud-based version or the desktop version basing this decision on how you want to work with your images on an ongoing basis, rather than what might seem easiest to start off with.

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