Can’t edit raw photos in Lightroom

Started 2 months ago | Questions thread
OP Arty1106 New Member • Posts: 15
Re: Can’t edit raw photos in Lightroom

I haven’t downloaded Lightroom classic or photoshop yet just the newer Lightroom since I thought it may be easier to start with as a beginner. It seems to work if I use my own presets or just edit in general (still slow but works) but for some reason there’s a preset I purchased and it’s supposed to be compatible with all apps and that’s the one it’s not working for. When I hover down on it this is what pops up then I have to force quit. I can use it for jpg no problem. I emailed the person I purchased from and she said she hasn’t heard of this happening so not sure what to do

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