Big mistake ording DXO PL4-Help!

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Flycaster
Flycaster Senior Member • Posts: 1,454
Big mistake ording DXO PL4-Help!

I just ordered DXO PL4, taking advantage of the discount.  From the way that they advertised it, I thought I was getting  DeepPrime with it.  This was not the case and DeepPrime only comes with the PL4 Elite. So I went back to their website and thought I was ordering an upgrade to the Elite when I clicked "Upgrade." To my great surprise, I wound up with another copy of PL4. but not the Elite.  I had assumed that the Upgrade would have been to go from PL4 to the Elite...how wrong I was. Actually, I really don't want DXO without DeepPrime. Can someone tell me how to contact DXO and try to get this matter settled?  Thanks.

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