Olympus service, will it be the same after December?

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J4Hug Senior Member • Posts: 1,339
Olympus service, will it be the same after December?
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I have experienced excellent advice and service from the European service group over many years (since E1 days with wonkey rubber grips).

The ultimate for me in September was when my 7-14 developed a rattle, optically it was OK but it was out of warranty so paid the fee for repair..... £200 which initially I thought was expensive.

When it was returned with the rattle I was a bit miffed... I even sent a rapid email

But in the next post a brand new 7-14 arrived (ie £1000 of new unboxed star quality lens) !

They initially didn't want the old one back but I did manage to return the rattly one using their free courier service.

I just hope JIP manage to retain this service, it is vital in so many ways.

Jerry
http://agbr.smugmug.com
https://www.instagram.com/jerry4hughes

 J4Hug's gear list:J4Hug's gear list
Olympus E-M5 II Olympus E-M1 II Olympus OM-D E-M1X Olympus Zuiko Digital ED 50-200mm 1:2.8-3.5 SWD Olympus Zuiko Digital 300mm 1:2.8 +10 more
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