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My wives phone went black

Started Nov 26, 2020 | Discussions thread
Robert Zanatta Senior Member • Posts: 2,630
Re: My wives phone went black

Looks like a charging for symbol.  Could be a moisture issue, a bad charger or cable issue, a software/firmware issue, a bad USB port, or a charging board issue.

Try removing the battery for 30 seconds and then put it back in.

Try different cable and charger.

Try cleaning the USB port with alcohol and then blow it out with compressed air.

If that doesn't work then try a hard reset and maybe wipe the cache.

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Canon EOS 5D Mark IV
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