How is Canon Direct's Exchange and Return Policy?

Started 1 month ago | Discussions thread
ForumParentFirstPrevious
Flat view
Occams Razor Senior Member • Posts: 1,043
How is Canon Direct's Exchange and Return Policy?

I've bought a few refurbished lenses from Canon Direct and never had any quality or performance issues so never looked into returns.  With the R5 periodically showing available in-stock at the Canon Store, I may just place an order at the next opportunity.  However, if I buy the kit and am unhappy with the optical quality of the lens or or some aspect of the body, is the Direct Store easy to obtain a return or exchange.  Does anyone have experience with this situation?

Thanks for your input.

-- hide signature --

Randy

 Occams Razor's gear list:Occams Razor's gear list
Canon EOS Rebel SL2 Canon EOS R Canon EF 50mm F1.4 USM Canon EF 85mm F1.2L II USM Canon EF 100mm F2.8L Macro IS USM +5 more
Canon EOS R5
If you believe there are incorrect tags, please send us this post using our feedback form.
ForumParentFirstPrevious
Flat view
ForumParentFirstPrevious
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow