Gopro suddenly turned off support for the remote control

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Gunnar Fahlstrm
Gunnar Fahlstrm New Member • Posts: 17
Gopro suddenly turned off support for the remote control

An advantage of recent years' models of Gopro's action cameras is that it has been possible to control them with a remote control (Gopro Smart Remote). Several cameras have been able to be stopped and started from the same waterproof remote control.
The latest camera in the series, the Gopro Hero 9 Black, also had that opportunity to begin with. But now, with the latest update, that option is suddenly gone. Without any information or explanation from Gopro! It took a long time before they responded to the complaints (and only hidden in their customer forum). Their answer is that a new remote control is being developed, uncertain though when it will be possible to buy it, uncertain if it can control also earlier models.

Gopro has a long history of launching products that really should directly meet all needs, such as the connection of an external microphone, but for marketing reasons choose to charge extra for accessories that will make it possible. And to just remove a necessary feature without informing their customers, without an explanation or solution is a very bad way to treat customers!!

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Gunnar Fahlström
Publishingkonsult

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