SteadyShot greyed out / unavailable: Sony A7iii + Sigma 100-400mm DG DN OS

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Nagarjun Kandukuru New Member • Posts: 1
SteadyShot greyed out / unavailable: Sony A7iii + Sigma 100-400mm DG DN OS

Hello,

I'm using a brand new Sigma 100-400mm f5-6.3 DG DN OS lens (native for E-mount) on a brand new Sony A7iii body. The SteadyShot option is greyed out - not selectable.  It says "Invalid with this lens. If this lens has a SteadyShot switch, perform the operation from the lens."

The lens works fine otherwise. Also, SteadyShot is again selectable when I remove the lens.

I've tried switching on and off the OS on the lens; doesn't work still.

What could be wrong? How do I fix it? Thanks in advance.

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