Ink from Canon Store - problem

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ken_in_nh Contributing Member • Posts: 975
Ink from Canon Store - problem

Ordered cli-42 ink from the Canon online USA store on Tuesday - good free paper deal.  Got one immediate email confirming the order, but nothing since.  When I check online, the order says "backordered'  but the detail says nothing about backorder, and I've heard nothing from Canon.  Worse, online chat hasn't been working the past two days, their online "email" function won't work either.  I'll try the phone when I have a free hour or two.

The final insult is that my charge card has three different provisional charges on it, totalling quite a bit more than the order.

Anyone had such a problem in the past?  Any thoughts?

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